I have spent three weeks complaining, so here is the constructive half.
How do we fix the looming training crisis that AI is causing?
The test is not “keep the boring work and hope for the best”. Nobody should defend obsolete tasks for their own sake.
The test is: Does this replace what the old task was secretly teaching? Can it help build the experience that makes humans so adaptable?
I think there are four things, all of which already exist somewhere, none of which any firm I can find has assembled in one place
One. Borrow the architecture school’s crit. (thanks Alfonso Padro for that one!)
Make trainees defend the machine’s answer, aloud, to someone senior. Do not assess the document. Assess whether they understand why it is right.
Two. Plant known errors in the machine’s output and reward juniors for finding them.
Flight simulators have thrown engineered emergencies at pilots for decades. We need manufactured mistakes in places where being wrong is free. (Star Trek fans should think Jim Kirk and the Kobayashi Maru simulation...)
Three. Replay real work.
Take a closed case, transaction, audit or investigation. Remove the advice and the outcome, then give the trainee the evidence in the order it originally appeared. At each stage, make them commit: What matters? What is missing? What would you do next?
Then show them what actually happened.
That gives young lawyers and accountants something AI threatens to deny them: a bank of remembered situations against which to test the unfamiliar.
Four. Put the trainee in charge of the machine.
Give them a complete but bounded piece of work. They decide what to delegate to AI, what must be checked, what requires human investigation and when to escalate.
A senior remains accountable, but assesses the trainee’s decisions, not merely the document that emerges at the end.
The objective is not to teach juniors how to use AI. It is to teach them how to be responsible for work produced with AI. Hand over the responsibility to them in stages.
None of this is exotic. What does not yet exist, as far as I can find, is the firm that has put the pieces together deliberately, as the replacement for the apprenticeship it has just automated away.
If you are that firm, I would like to hear from you, because I have been looking for you for six months and I would enjoy being proved wrong.
Tomorrow, I am going a little off piste to discuss how AI beat me at my own game...