Print Industry Integrators - Agentic AI Connecting Equipment & Ops

AI isn’t just ChatGPT. That was one of my biggest takeaways from my latest Road to PRINTING United conversation with Ritanshu Dokania RD from Trelium (YC F25). A lot of us in the printing and decorated apparel industry are already “using AI.” We’re writing emails, creating artwork, summarizing information, and asking ChatGPT questions. But that’s only scratching the surface. The next step is agentic AI. AI that doesn’t just answer a question, but actually does the work. Think about: • Entering purchase orders • Handling routine customer service requests • Following up with prospects based on CRM history • Invoice and billing workflows • Artwork automation • Connecting information across your business RD also gave a pretty 🔥 take when I asked what PRINTING United might look like three years from now. He believes some companies exhibiting today simply won’t exist because they failed to adapt to AI and automation. That leads right into what I’m most excited to see at PRINTING United Expo this year. I want to see who is actually making all of this work. Not just “we added AI.” Show me equipment talking to software. Show me automation eliminating repetitive work. Show me technology driving revenue. Show me technology improving profitability. That’s the conversation I want to have in Vegas. Thanks to Ritanshu Dokania and the Trelium (YC F25) team for jumping on this Road to PRINTING United episode with me. If you’re working on something that’s actually connecting AI, automation, equipment, and business operations in our industry, I want to hear about it. Who should I talk to next? #PRINTINGUnited #PRINTINGUnitedExpo #ArtificialIntelligence #AI #Automation #AgenticAI #PrintIndustry #DecoratedApparel