Car Sharing Users in Latvia - Best & Worst Experiences

Share your worst and best experiences with car sharing services in Latvia (Carguru, Bolt Drive, Citybee) I’m an aspiring journalist and want to write a story about car sharing companies, inspired by my own firsthand experience and want to see what others have experienced as clients/users. Speaking about what I’ve experienced, not sure if I am just unlucky, but I find the car sharing services’ customer experience quite appalling and their apps quite misleading when it comes to clarity of their policies and resulting fines and charges. I’ve had 2 negative cases in a matter of a month (while not being a frequent driver): Anyone ever had to pay a fine for when you are getting a car with already low fuel level, drive a very short distance and (!) without ever being notified that you must fuel the tank you get a fine for leaving the car with the same low fuel level? So are they charging then multiple people in this case, until somebody puts fuel in the tank (not satisfied with fining the first person who left the car with little fuel in the first place)? I once picked a car parked in the yellow “P”-marked Parking zone, assuming it is ok to park there then, drove it for a short distance and left in the same zone to get a charge for parking in what turns out to be a paid zone? Again, received no notification about paid zone and cannot find an explanation of a paid zone anywhere in the app, so how was I supposed to know this as a client (especially not a frequent user)? I also heard bad stories about people charged for car damage they had nothing to do with… Just interested to see how common this is with car sharing companies. To me these two experiences almost feel like tricks and intentionally designed non-informative user interfaces that are intentionally not showing critical information that explains the extra charge that can arise and only later inform you it is all written somewhere in the lengthy user terms and conditions that’s nobody ever reads. Did anyone else had similar experiences you can share?