NYCHA Residents in NYC - Work Orders & Repair Wait Times

Anyone living in NYCHA open to sharing their experience with repair wait times? I’m a student at Columbia Journalism School working on a documentary project about NYCHA living conditions and repair wait times. I'm looking to hear directly from residents, family members, or staff about your experiences with work orders, maintenance delays, or property management. If you're open to it please leave a comment or send me a DM.