UK Customer Service Workers - Day-to-Day Now - AI Automation Vs Human

📣 For CNBC, I'm looking to speak to people who work in customer service about what a day in the job looks like now. How has AI affected your day to day? What's automated vs what still requires a human? What's better now? What's worse? 📧 Email: [email redacted] Edit: Only looking for UK-based sources at this time! #journorequest #journorequests