UK Deaf People - Bank Account Access Issues

I cannot change banking for Deaf people on my own. One voice is easy to ignore. A whole community is not. I am creating Deaf Truth 001: Our money. Yes. Our access. No. A film exposing what really happens when Deaf people try to access their own money, contact their bank or resolve something urgently. But my experience is only one part of the picture. Some of the most important evidence is sitting in Deaf group chats right now. "Locked out of my own bank account. They say phone only. I can't phone." "My bank refused my interpreter." "Money is leaving my account right now and the BSL service is closed." Think about what those situations actually mean. Your money. Your bank. Your account. But suddenly, you cannot access the same help as everybody else. These experiences get shared with other Deaf people who understand. People offer advice. They support each other. Then the conversation disappears into another group chat. Meanwhile, the organisations responsible may never see the consequences of their own systems. And the same barriers continue. How many Deaf people have to experience the same problem before the banking industry stops treating it as an isolated incident? That is what I want to challenge. I am asking Deaf people across the UK to share their real experiences with banks. Whether you have been refused communication support, forced towards inaccessible telephone services, delayed in accessing your money or treated differently because you are Deaf. I want to hear from you. Send your experience in BSL. A short phone video is enough. No polished English needed. And if you don't use BSL, written experiences are equally welcome. You can remain anonymous. Nothing will be published without your permission. Please do not send account numbers or sensitive banking details. Email: [email redacted] Website: deaftruth.com Or message me privately here on LinkedIn. Hearing colleagues, please share this with Deaf people in your networks. I can start this conversation. But I cannot hold an entire industry accountable alone. When Deaf people share their experiences together, banks can no longer so easily dismiss each one as somebody else's isolated problem. Our money. Our experiences. Our evidence. Our right to equal access. #DeafTruth #BSL #DeafAccess #FinancialInclusion #ConsumerDuty #Banking