Call Center Workers - AI Impact On Jobs & Workload

Journalist looking to interview call center workers about AI Hi, my name is Brody Ford, I'm a journalist at Bloomberg News. I'm writing a story about how AI is changing call centers. I'm hoping to speak with call center workers who have seen AI in their workplace. Did AI make the job easier? harder? did it lead to layoffs? Conversations can be totally anonymous. Message me on Reddit, LinkedIn, or just comment here. Here is my linkedIn profile for verification purposes-https://www.linkedin.com/in/brodyford/ Thank you!