Call Center Workers - AI Impact on Jobs, Layoffs, Workflows

Journalist looking to interview call center workers about AI Hi, my name is Brody Ford, I'm a journalist at Bloomberg News. I'm writing a story about how AI is changing the call center industry. I'm hoping to speak with call center workers who have seen AI pop up in their workplace - did the new technology make the job easier? harder? did it lead to layoffs? Can keep the conversation totally anonymous if you'd like. Feel free to text me at 619-519-1264, message me on Reddit, or just comment here. Here is my linkedIn profile for verification purposes- https://www.linkedin.com/in/brodyford/ Thank you!