Charlie Health Employees & Patients - IOP Scaling & Medicaid Billing

Is this really about access, or are we just creating an assembly line? I survived the troubled-teen industry and have spent my career researching how profit-driven systems can exploit people when they are most vulnerable. In my latest Substack, I take a close look at Charlie Health, a fast-growing virtual IOP company that has taken the industry by storm. Technology can help fill gaps, but in behavioral healthcare, scaling up always changes the care itself. Here’s what my analysis reveals: The MSO Mirage: This legal structure allows venture-backed companies to grow quickly while avoiding direct responsibility for clinical care. The Newport Blueprint: Newport Healthcare’s high-volume referral strategy has now been automated and digitized. Care by Dashboard: Some internal reports allege that 'Performance Improvement Plans' are based on survey response rates rather than actual clinical outcomes. The Oregon Inquiry: State regulators are now asking tough questions about unlicensed staff and over $15 million in Medicaid billing. Families in crisis don’t care about 'scalability' or 'throughput.' They want steady, ongoing care. If we swap real, sometimes complicated psychological work for standardized, numbers-based interactions, we aren’t solving the crisis. We’re just moving people through the system. You can read the full investigation here: https://lnkd.in/e6j-p6HT 🗣️ I always want to hear from people on the front lines. If you are a current or former patient, family member, or employee at Charlie Health or Newport, please reach out to me at [email redacted]. Your privacy and anonymity are extremely important to me. #BehavioralHealth #HealthcareReform #CharlieHealth #PrivateEquity #SystemicAnalysis #MentalHealthAdvocacy #SellingSanity