Landlord-Agent Case Studies on Property Mismanagement - UK
If even estate agents can't see where their own duties begin, what chance does the average landlord have?
I saw this post from an estate agent yesterday (unsurprisingly blaming the Chancellor ๐)...only to retreat later.
On the contrary, this so-called non-story actually exposes where the real fault lies: ๐๐ต๐ฒ ๐ฒ๐๐๐ฎ๐๐ฒ and ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐ฎ๐ด๐ฒ๐ป๐.
Working with landlords regularly, Iโm seeing the same pattern repeatedly: agents taking monthly fees while doing next to nothing.
๐ ๐๐ฎ๐ถ๐น๐ถ๐ป๐ด ๐๐ผ ๐ธ๐ฒ๐ฒ๐ฝ ๐ฝ๐ฟ๐ผ๐ฝ๐ฒ๐ฟ๐๐ถ๐ฒ๐ ๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ ๐๐ถ๐๐ต ๐ฟ๐ฒ๐ด๐๐น๐ฎ๐๐ถ๐ผ๐ป๐
๐ ๐๐ด๐ป๐ผ๐ฟ๐ถ๐ป๐ด ๐๐ฒ๐ป๐ฎ๐ป๐ ๐ฐ๐ผ๐ป๐ฐ๐ฒ๐ฟ๐ป๐ ๐ฎ๐ป๐ฑ ๐๐ฎ๐ณ๐ฒ๐๐ ๐ถ๐๐๐๐ฒ๐
๐ ๐๐ผ๐๐ฏ๐น๐ฒ-๐ฐ๐ต๐ฎ๐ฟ๐ด๐ถ๐ป๐ด ๐ฏ๐ผ๐๐ต ๐น๐ฎ๐ป๐ฑ๐น๐ผ๐ฟ๐ฑ๐ ๐ฎ๐ป๐ฑ ๐๐ฒ๐ป๐ฎ๐ป๐๐
And when things go wrong? The landlord gets fined, not the agent who caused it.
This story about the Chancellorโs property should spark a bigger question:
How many agents are getting away with this daily?
ย
๐ ๐ ๐ณ๐ถ๐ (๐ฏ๐ผ๐ฟ๐ฟ๐ผ๐๐ฒ๐ฑ ๐ณ๐ฟ๐ผ๐บ ๐๐๐-๐๐๐๐น๐ฒ ๐๐ผ๐ป๐๐๐บ๐ฒ๐ฟ ๐๐๐๐):
1๏ธโฃ ๐ ๐ฎ๐ป๐ฑ๐ฎ๐๐ผ๐ฟ๐ ๐ฟ๐ฒ๐ด๐๐น๐ฎ๐๐ถ๐ผ๐ป ๐ณ๐ผ๐ฟ ๐ฎ๐น๐น ๐ฝ๐ฟ๐ผ๐ฝ๐ฒ๐ฟ๐๐ ๐ฎ๐ด๐ฒ๐ป๐๐:ย minimum qualifications + annual ethics assessment.
2๏ธโฃ ๐๐๐๐ ๐๐ผ ๐ช๐ฎ๐ฟ๐ป & ๐๐๐ถ๐ฑ๐ฒ๐ป๐ฐ๐ฒ:ย written licensing checks before marketing, and quarterly thereafter.
3๏ธโฃ ๐ก๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฟ๐ฒ๐ด๐ถ๐๐๐ฒ๐ฟ/๐๐ฃ๐: so landlords & tenants can verify compliance instantly.
4๏ธโฃ ๐๐ถ๐ป๐ฒ๐ ๐ผ๐ป ๐ณ๐ถ๐ฟ๐บ๐ ๐ฎ๐ป๐ฑ ๐ฑ๐ถ๐ฟ๐ฒ๐ฐ๐๐ผ๐ฟ๐, not just landlords.
I have personal examples of the above happening in Manchester, Liverpool, and London.
๐ ๐๐๐ฃ๐๐ก๐ค๐ง๐๐จ: ๐ฌ๐๐๐ฃ ๐๐๐ ๐ฎ๐ค๐ช๐ง ๐๐๐๐ฃ๐ฉ ๐ก๐๐จ๐ฉ ๐จ๐๐ฃ๐ ๐ฎ๐ค๐ช ๐ ๐ฌ๐ง๐๐ฉ๐ฉ๐๐ฃ ๐ก๐๐๐๐ฃ๐จ๐๐ฃ๐ ๐๐๐๐๐ ๐ค๐ง ๐๐ค๐ข๐ฅ๐ก๐๐๐ฃ๐๐ ๐ฅ๐ก๐๐ฃ?
๐งโ๐คโ๐ง ๐๐๐ฃ๐๐ฃ๐ฉ๐จ: ๐ฌ๐ค๐ช๐ก๐ ๐ฎ๐ค๐ช ๐๐๐๐ก ๐จ๐๐๐๐ง ๐๐ ๐๐๐๐ฃ๐ฉ๐จ ๐๐๐ ๐ฉ๐ค ๐ฅ๐๐จ๐จ ๐๐ฉ๐๐๐๐จ ๐๐ฃ๐ฃ๐ช๐๐ก๐ก๐ฎ?
If youโve been overcharged or ignored by a management agent, comment or DM me becauseย ๐๐ผ๐ ๐ฐ๐ฎ๐ป ๐ฑ๐ฟ๐ถ๐๐ฒ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ.
Iโm gathering examples via #Mediarequest
Let's stop blaming Reeves (and landlords) for this one.
This is not a landlord issue.
This is an ๐ฎ๐ด๐ฒ๐ป๐ ๐ฎ๐ฐ๐ฐ๐ผ๐๐ป๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฐ๐ฟ๐ถ๐๐ถ๐.
We all deserve better when people are trusted with such valuable assets.
#HMOs #Landlords #PropertyManagement
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