Patients & Doctors in India - Rebuilding Trust

In India, patients don't fully trust their doctors. Doctors don't feel valued by their patients. Both are right. Neither is the villain. Growing up in India, I watched this tension play out quietly in every clinic, every hospital corridor, every family conversation about a medical bill. The patient's experience: you pay ₹500 for a consultation and feel overcharged. You pay ₹5 lakh for a surgery and feel exploited. You leave without understanding what happened to you or why. You don't come back until there's a crisis. Because? Prevention never felt worth it. The doctor's experience: you spend a decade training, work punishing hours, carry the weight of life and death decisions daily in an unsupported environment and watch the majority of what the patient pays disappear into a system that doesn't see you. You feel invisible inside the very institution built around your expertise. Neither of these is a character failing. Both are rational responses to a system that was never designed to serve either of them well. The real problem sits between them — in the structures, the incentives, and the absence of accountability that lets both experiences persist unchallenged. I've spent the last year researching exactly this gap — through surveys, interviews, and on the ground work in health systems strengthening across India. The data is coming. But first I want to hear yours. Are you a patient, a doctor, or someone who works in India's health system? What would need to change for you to trust the other side again? I'm currently running patient and doctor surveys on healthcare experience in India. If you'd like to participate or know someone who should — drop me a DM. Data publishing soon. #HealthcareIndia #DoctorPatientRelationship #HealthSystemsStrengthening #PatientSafety #HealthEquity #PublicHealthIndia #HealthReform #ClinicalLeadership #QualityImprovement #HealthPolicy #PrimaryHealthCare #UKIndiaHealth #StakeholderEngagement