SaaS Productivity Platform Users for Workplace Efficiency Study

Bit of a journo request here...I'm looking into #Saas #productivity and #collaboration platforms are used to track factors like worker productivity or efficiency, both when working remotely and in office. I'm interested in hearing about the underlying technology and the management principles and best practices involved. And I'm particularly interested in speaking to users, both at exec and worker level, about how these systems play out in practice. DMs are, as always, open. Repost at will.