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Consumers Trapped by Subscription Dark Patterns - Cancellation Traps

I tried to cancel my subscription to Everyday Dose. I discovered not just friction, but planned entrapment. I wrote Customer Service twice asking to cancel. Was told to do it myself. Clicked the link. Hit cancel. Up pops a video about why I should keep buying from them. No way to end the video. I wait it out, because i know if I leave I won’t know for sure they will honor my cancellation. I strongly doubt it, because they’ve taught me not to trust them. And, I’m right. I get another cancel button. Clicked it. System demands a “why”. I select Other because their choices don’t include my reason. Text box won't let me type. Cancel button greyed out. I'm stuck. I had to threaten legal action to cancel. From the company whose website promises "Happiness Guaranteed." Here's what I realized: This company doesn't want to keep me. They want to trap me. This isn't a UX problem. This is a business strategy problem. Because Everyday Dose has made a clear decision to make leaving as hard as they can. They want to wear me out so I don’t leave. And I know it works, I’ve fallen for the trap with other sites. But this time, I’m mad enough to hang in. And I learned a lot in the process. I’m not being treated as a customer, I’m being held hostage. Every company that makes joining easy and leaving impossible is making the same trade-off: friction keeps short-term revenue. It destroys long-term trust. And trust is what actually drives lifetime value. If your business model requires trapping customers to keep their money, your product doesn't deliver value. It delivers a habit people would abandon if they could leave. Companies that compete on value win. Companies that compete on traps spend their time fighting regulatory battles and managing reputational damage. I'm collecting these stories. If you've been trapped like this — Everyday Dose or anywhere else — comment below or reach out. I'm writing about this because someone needs to name what's happening. The more consumers understand the game, the intentional roadblocks, the psychological manipulation, the better equipped they are to protect themselves. Because business leaders deserve to understand the cost of choosing traps over trust. That cost is higher than it appears. Because after spending 40 years iin sales and marketing and helping businesses connect with customers authentically, I can’t unsee the pattern I now recognize. And I’m offended that anyone finds it acceptable. This insidious practice needs to be called out and I’m mad enough to play a part in doing that. Check out the full story in LinkedIn articles at https://lnkd.in/gXE3RENA

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Lagos Wecyclers Founder - Cargo Bike Rewards Recycling Model

Lagos has 21 million people, and it produces 9,000 tonnes of its waste every single day. Somewhere in that chaos, someone saw a goldmine, a cargo bike. In 2012, Bilikiss Adebiyi-Abiola flew back from MIT and looked at the waste challenge through a different lens. Where others saw an overwhelming environmental problem, she saw an opportunity to redesign how value flows through communities. That insight led to the creation of Wecyclers, a rewards-for-recycling platform that reimagines waste Wecyclers Corporation was built as a low-cost waste management infrastructure that combines mobile technology with cargo bike logistics to make recycling accessible within underserved communities. By introducing incentives, the model encourages households to adopt environmentally responsible habits while simultaneously creating economic participation at the community level. This is a reminder that circular economy models don’t begin with waste; they begin with how you design value.💡 This is part of my ongoing series #HowSustainabilityWorks, where I break down circular economy models, ESG frameworks, and the ventures building a regenerative future. I’m mapping circular economy ventures across the globe, and if there’s a venture I’ve missed, I’d love to hear from you. Feel free to reach out so we can add it here - https://lnkd.in/d62Y4REu #CircularEconomy #ESG #Sustainability #HowSustainabilityWorks #Founders #ImpactInvesting #ClimateAction #SDGs #Impactventures

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CFOs & Senior Finance Leaders - Finance of 2030 AI Impact

🚨 LinkedIn, I need your help finding some exceptional speakers 🚨 I’m currently scheduling in speakers for upcoming episodes of SupplyChainTalk and AITalk, and I’m looking for standout experts to join these conversations. Please tag someone, share, or send me a message if anyone comes to mind 👇 AITalk | 21 April Topic: Finance of 2030: The Impact of AI on the CFO’s Function 📣 Looking for ONE final speaker Ideal speaker: CFO / senior finance leader / finance transformation expert. Someone who can speak about how AI is reshaping finance teams, workflows, decision-making, and the future CFO role. SupplyChainTalk | 29 April Topic: How AI is Modernising Logistics Fleet Management 📣 Looking for ONE final speaker. Ideal speaker: US-based supply chain and/or logistics professional in the food & beverage sector. Someone with hands-on experience in AI-driven fleet optimisation, visibility, routing, automation, and operational resilience. SupplyChainTalk | 27 May Topic: Building Faster, Smarter and More Resilient Supply Chains for Time-Critical Products 📣 Looking for ONE final speaker Ideal speaker: Supply chain expert working with time-critical products. This could be in perishables, healthcare, pharma, urgent fulfilment, or any sector where speed and resilience are business-critical. If this sounds like you (or you know the perfect person) please comment below, tag them, or message me directly. Even one great introduction from my network could make all the difference. The power of LinkedIn never fails 👏 #SupplyChain #Logistics #FoodAndBeverage #FleetManagement #ArtificialIntelligence #AI #FinanceTransformation #CFO #FutureOfFinance #SupplyChainTalk #AITalk #Leadership #PodcastGuest #SpeakerSearch #Networking

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